This being my first time moving cross country, I can honestly say that I am beyond pleased with the experience.
Stephen and his team were absolutely phenomenal!!!!! They were prompt, polite, efficient and extremely helpful. The care they took with my families belongings was as if it were their own. We had one casualty in the move…a 150+ lb. glass table top (by no fault of this team) The empathy shown at the loss of the tabletop was appreciated. Stephen provided the necessary information to me to file my claim.
They were also very tolerant of my barking dogs. :)
If I ever plan to move again, I would definitely utilize White Glove Moving /Big Canoe and request Stephen if at all possible.
Thank you for ensuring a first time mover had a positive experience.
Dear Alex and Gaby,
This past Wednesday, December 26th, your movers Salah, Abdul and Flipo assisted me with moving my furniture from 230 Monroe St in Hoboken to a storage facility in West New York. I just want to let you know what a wonderful job they did. They were on time, professional, efficient, gentle with my furniture (much of which was mirrored furniture) and polite. It was truly a pleasure working with them and I will recommend your Company to all of my friends because of the quality of their service.
I may be requiring your company\'s service again in the near future and I hope to have the opportunity to work with them again.
Many thanks and Happy New Year,
Subject: Feedback on Movers
Hi Alex and Gaby,
Good customer service seems to be harder and harder to find these days which is why I like to acknowledge it when I see someone go above and beyond. This is the third time I've hired White Glove Moving for a long distance move because I've always been impressed by their professionalism and commitment to good service.
On Thursday, Julian and Arsenio arrived at our new home in Greenville, SC. It was a difficult move due to the layout of our building, but they never complained or let it slow them down. Julian especially was professional and a leader. He looked after the little details which sets White Glove Moving apart from other moving companies. He went out of his way to make sure the bed skirt was on the box spring before they put down the mattress, made sure all furniture was tightened before leaving, made sure all furniture and boxes were placed where we wanted them, and did so with a smile.
In addition, I had a couple items that were damaged in the move. He took photos of the damage and made sure that I had the information to report it properly to White Glove Moving. To make up for it, he hauled away the boxes that I was able to empty and breakdown while they were bringing up all the furniture.
Before they left on Thursday, I asked Julian for your information so that his good service didn't go unrecognized. Companies are only as good as their employees and you are lucky to have people like Julian and Arsenio working for White Glove Moving because they represent the company well.
Thanks again and we look forward to another future move with White Glove Moving.
I would like to give feed back about the persons who moved the package from jacksonville FL to Farmington MI . They are really good people, I got all my package safely .Their work is awasome and I was amazed by their service. Definetely I will pass on the information about White Glove because of their service .